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Terms & Conditions

 
Guarantee
We warrant goods against defect in materials and workmanship for 12 months (unless specified differently in the product details, or as below*) from the date of despatch to you.  At our choice we will repair or exchange free of charge goods returned to us suitably packed and carriage paid.  Other damage accidental or otherwise is not covered by this guarantee.

*Colour fading; dyes use in the liquids of thermometers are now subject to the EU regulations that limit the materials that may be used in products manufactured or sold within the EU.  The elimination of heavy metals such as Cadmium, for example, in many products is on the basis of it's health risk as it is highly toxic.  The end result is that many dyes, including those used in thermometer liquids, are less able to resist fading, particularly so when exposed to the high levels of UV light associated with direct sunlight.  As all types of thermometer should be used out of direct sunlight to avoid displaying high readings, it is now also important to do so to minimise colour fading of the liquids.
The above regulations will affect all thermometers sold within the EU, not just those from ThermometerShop.
AMS Products Ltd is not able to include colour fading within it's one year guarantee, as the degree of exposure to UV light is within the customer's control.
(EU = European Union)

Transit damage
must be notified within 48 hours of receipt of the goods.  Many of our products are glass, or contain glass and/or sensitive mechanisms and should be inspected for transit damage on receipt, even if there is no apparent damage to the packaging.  At our choice we will supply a replacement free of charge, or refund the price of the goods.

Carriage & Packing
Carriage & packing included to the following; England, Wales, Scotland (incl. Highlands & Islands), N.Ireland, the Isle of Man, the Isles of Scilly and the Channel Islands.  Please enquire for elsewhere.

Unhappy with your goods?
Return the goods to us undamaged,  in original packing & carriage paid to the address at the bottom of this page within 14 days from receipt and we will refund the price of the goods.

 

email: sales@thermometershop.co.uk
tel: 01234 824648

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